| 范华琨,陈媛媛,马海群.面向信息弱势群体的公共数字文化政策文本量化评价研究[J].数字图书馆论坛,2025,21(11):73~82 |
| 面向信息弱势群体的公共数字文化政策文本量化评价研究 |
| Quantitative Evaluation of Public Digital Culture Policy Texts for Information-Vulnerable People |
| 投稿时间：2025-09-16 |
| DOI：10.3772/j.issn.1673-2286.2025.11.008 |
| 中文关键词: 信息弱势群体；公共数字文化；政策文本量化；PMC-AE指数模型；数字鸿沟；量化评价 |
| 英文关键词: Information-Vulnerable People; Public Digital Culture; Policy Text Quantification; PMC-AE Index Model; Digital Divide; Quantitative Evaluation |
| 基金项目:本研究得到国家社会科学基金重大项目“面向数字化发展的公共数据开放利用体系与能力建设研究”（编号：21&ZD336）资助。 |
| 作者 | 单位 | | 范华琨 | 黑龙江大学信息管理学院 | | 陈媛媛 | 黑龙江大学信息管理学院 | | 马海群 | 黑龙江大学信息管理学院；黑龙江大学数字社会研究院 |
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| 摘要点击次数: 14 |
| 全文下载次数: 19 |
| 中文摘要: |
| 公共数字文化政策是推动公共数字文化服务发展、保障信息弱势群体权益的重要支撑。本研究提出“接入保障-服务适配-权益支撑”三维评价框架，在此框架下借助文本挖掘技术和内容分析法梳理160份相关政策文本，构建涵盖政策性质、内容、工具等多维度的评价指标体系，并运用PMC-AE指数模型对14份具有代表性的政策文本进行量化评分和综合分析。研究发现，现有信息弱势群体公共数字文化政策综合得分较高，在接入保障和权益支撑方面设计较为合理，但在服务适配方面仍存在明显不足，具体表现为政策长期规划维度不足、政策客体精准覆盖存在缺口、信息弱势群体差异化需求考量欠缺和政策工具结构失衡，基于此提出构建“长-中-短”政策协同体系、强化信息弱势群体精准识别、聚焦需求差异细化服务内容、构建多元协同的政策工具应用体系等建议。 |
| 英文摘要: |
| Public digital culture policy is a crucial instrument for advancing public digital culture service development and safeguarding the rights and interests of information-vulnerable people. The study develops a three-dimensional evaluation framework comprising access safeguard, service adaptation, and rights protection. Within this framework, the study draws on text-mining techniques and content analysis to review 160 relevant policy texts, constructs a multi-dimensional indicator system covering policy attributes, contents, and instruments, and then applies the PMC-AE index model to quantitatively score and comprehensively evaluate 14 representative policy texts. The results show that China’s public digital culture policies for information-vulnerable people achieve relatively high composite scores and are reasonably designed in terms of access safeguard and rights protection, but exhibit notable shortcomings in service adaptation. In particular, deficiencies persist in the long-term planning dimension, precise coverage of policy objects, consideration of heterogeneous needs among information-vulnerable people, and the balance of policy instrument portfolios. Accordingly, four recommendations are advanced: establish a coordinated long-medium-short term policy system; strengthen the precise identification of information-vulnerable people; refine service content by focusing on differentiated needs; and build a diversified, collaborative application system for policy instruments. |
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