| 吴玉萍,何杨煜琪,石义金.基于系统动力学的移动图书馆信息服务能力影响因素研究[J].数字图书馆论坛,2018,(4):14~20 |
| 基于系统动力学的移动图书馆信息服务能力影响因素研究 |
| Influencing Factors Analysis of Information Service Capability of Mobile Library Based on System Dynamics |
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| DOI： |
| 中文关键词: 移动图书馆;信息服务能力;影响因素;系统动力学 |
| 英文关键词: Mobile Library;Information Service Capability;Influencing Factors;System Dynamics |
| 基金项目:本研究得到广西高校科学技术研究项目"移动数字图书馆信息服务能力测评与提升策略研究"(编号:KY2015YB348)资助. |
| 作者 | 单位 | | 吴玉萍 | 桂林航天工业学院 | | 何杨煜琪 | 华中师范大学 | | 石义金 | 华中师范大学 |
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| 中文摘要: |
| 信息服务是移动图书馆的核心工作之一,信息服务能力的提升对于移动图书馆建设至关重要.影响移动图书馆信息服务能力的因素多元复杂、动态变化,且影响因素间多存在非线性交互关系.为准确把握提升移动图书馆信息服务能力的工作着力点,本文构建移动图书馆信息服务能力影响因素的系统动力学模型,并利用广西H高校移动图书馆的专家调查数据对影响信息服务能力的六个方面因素进行实例仿真分析.结果表明:随着各影响因素投入的增加,移动图书馆信息服务能力呈长期缓慢上升态势;各因素增加率对信息服务能力提升具有正向促进作用且其作用存在较大差异性,其中服务效果和信息资源因素的实际作用率最大.移动图书馆建设管理者应重点从完善服务效果和开发移动信息资源入手提升信息服务能力,同时注意拓宽服务方式、优化服务环境,而信息技术支持和日常管理机制起到基础性的支撑作用. |
| 英文摘要: |
| Information service is one of the core work of mobile library, and the promotion of information service capacity is vital to the construction of mobile library. The factors that affect the capability of information service are complex and dynamic, and there are often nonlinear interaction relationships among the influencing factors. In order to identify the key factors to enhance the capability of information services of mobile library, this paper performs a system dynamics simulation analysis based on the system dynamics model and the survey data of the mobile library of H University in Guangxi. The results show that, with the increasing investment in influence factors, the information service capacity of mobile library will also maintain a long-term slow upward trend; all the factors have positive effects on promoting the service capacity, while the service quality and information resources were the biggest factors. The manager of mobile library should focus on improving service quality and developing information resources, and pay attention to innovate service mode and optimize service environment, and information technology and management mechanism plays a basic role. |
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