陈晓宇,卢兴威,邓胜利.社交问答网站答案质量与答案采纳对比研究*--以百度知道和知乎为例[J].数字图书馆论坛,2015,(6):24~30 |
社交问答网站答案质量与答案采纳对比研究*--以百度知道和知乎为例 |
A Comparative Study of Answer Quality and Answer Adoption in Social Q & A Communities:Baidu Knows VS Zhihu |
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DOI: |
中文关键词: 社交问答网站;答案质量;答案采纳;百度知道;知乎 |
英文关键词: Social Q&A Communities;Answer Quality;Answer Adoption;Baidu Knows;Zhihu |
基金项目:本研究得到国家社会科学基金项目“基于社交问答平台的用户知识贡献行为与服务优化研究”(编号14BTQ044)和武汉大学70后学术团队项目“网络用户信息行为”资助。 |
作者 | 单位 | 陈晓宇 | 武汉大学 | 卢兴威 | 华中农业大学 | 邓胜利 | 武汉大学 |
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中文摘要: |
本文从答案质量和答案采纳的角度对社交问答网站——百度知道和知乎作对比研究。根据前人的相关研究归纳出4个主要的判断答案质量的维度,比较了百度知道用户和知乎用户对这4个维度的感知差异。同时,本文还分析了答案质量对答案采纳的影响,比较了百度知道用户和知乎用户在答案质量影响答案采纳的程度和关系上的差异,并对存在的差异进行了分析和探讨。 |
英文摘要: |
This paper compared two social Q&A communities, Baidu Knows and Zhihu, from the perspectives of answer quality and answer adoption. According to previous studies on answer quality assessment, this paper concluded 4 main dimensions of evaluating answer quality and made a comparative study of users’ perceived differences of these 4 dimensions between Baidu Knows and Zhihu. In addition, this paper also analyzed the impact of answer quality on answer adoption, and then, compared the differences of the extent and relations of influence in Baidu Knows and Zhihu. On the basis of these results, this paper made in-depth analysis and discussion about these differences between Baidu Knows and Zhihu. |
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