| 杨雪梅,李信,沈丽宁.用户体验视角下APP评价指标体系构建[J].数字图书馆论坛,2017,(2):59~66 |
| 用户体验视角下APP评价指标体系构建 |
| The Establishment of the Evaluation Index System of APP in the Perspective of User Experience |
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| DOI： |
| 中文关键词: 用户体验;健康养生;手机APP;指标体系 |
| 英文关键词: User Experience;Health and Wellness;Mobile APP;Index System |
| 基金项目: |
| 作者 | 单位 | | 杨雪梅 | 武汉大学 | | 李信 | 武汉大学 | | 沈丽宁 | 华中科技大学同济医学院 |
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| 中文摘要: |
| 用户体验是决定A PP推广能否成功的重要因素,对A PP进行用户体验评价既有利于对A PP的有效选择和利用,也有利于其质量的提高.本文在阐述用户体验概念及其构成要素基础上,以健康养生类A PP为例,明确健康养生类A PP的定义及其存在问题,阐释对其进行评价的必要性,并从用户体验视角出发,综合运用内容分析法、德尔菲专家咨询法和层次分析法,构建和优化健康养生类A PP评价指标体系,最终得到包含3个一级指标、11个二级指标和38个三级指标的健康养生类APP评价指标体系.其中,功能性权重为0.637,可用性权重为0.182,易用性权重为0.181. |
| 英文摘要: |
| User experience is an important factor in the success of an APP, evaluating the user experience of the APP is not only helpful for user to effectively select and use APP, but also helpful for the APP to improve its' quality and enhance its' vitality. In this article,on the basis of the concepts and elements of user experience, we select health and wellness APP as an example, clear the definition of the health and wellness APP and its existing problems, and interpret the necessity of its evaluation. Then, from the user perspective, we established and optimized the evaluation index system of health and wellness APP by using methods such as content analysis, delphin expert consultation and hierarchy analysis, thus we obtain an evaluation index system which contains 3 first-level indicators, 11 second-level indicators and 38 tertiary-level indicators, the weight of functionality, usability and availability are respectively 0.637, 0.182, 0.181. |
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